Returns & Refunds

We want you to be happy with your purchase.

Perishable, consumable, edible, and wellness products are not eligible for return once delivered. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@rainbowrising.ca with your order number and photos of the issue. We will gladly review the situation and provide a replacement, store credit, or refund where appropriate.

Non-perishable products may be returned within 30 days of delivery if they are unused and in their original condition and packaging. Customers are responsible for return shipping costs unless the item was received damaged, defective, or in error.

Approved refunds will be issued to the original method of payment within 5–10 business days after the return has been received and inspected.

If you have any questions regarding returns or refunds, please contact us at info@rainbowrising.ca.